X Factor Games

X Factor Games Reviews 2026

The current homepage screenshot of X Factor Games in the UK

X Factor Games Reviews

X Factor Games Casino Review 2026: A Closed UKGC-Licensed Casino

Quick Facts

Why Play at X Factor Games Casino?

X Factor Games Casino, launched in 2017 by Bear Group Limited, was a UKGC-licensed online casino themed around the popular TV talent show, catering exclusively to UK players.

With an Above Average Safety Index (7.6/10 by Casino Guru), it offered ~300 games, including slots like Starburst and Cleopatra, plus table games from Microgaming, NetEnt, and IGT. Its vibrant, show-inspired design and mobile-optimised platform were highlights, alongside a 200% welcome bonus up to £50.

However, high 50x wagering requirements, a £500 transfer cap, and restrictive T&Cs (e.g., win limits) drew criticism. The casino closed around 2020, likely due to market competition or operational issues, with no official statement provided. UK players should avoid references to X Factor Games and choose active, UKGC-licensed casinos instead.

✅ Key Highlights (Historical):

• UKGC-Licensed: Held UKGC (#39175) and Alderney licenses until closure, ensuring past compliance.

• Mobile-Friendly: Optimised for smartphones and tablets, supporting ~250 games.

• Themed Experience: X Factor branding with show-inspired graphics and promotions.

• VIP Scheme: Offered faster withdrawals and exclusive bonuses for high rollers.

Bonuses & Promotions

🎁 Welcome Bonus (Historical):

• Offer: 200% match up to £50 + 50 free spins on selected slots (e.g., Starburst, min. deposit £10).

• How to Claim: Register, deposit £10+, and opt-in via cashier (no longer available).

• Wagering Requirements: 50x (deposit + bonus) for cash bonus; 50x for spin winnings (slots 100%, table games 0%). Max transfer: £500 from bonus. Max win per 10 spins: £8.

• Terms: 30-day expiry; max bet £5; PayPal/Mobile Payment eligible. Skrill/Neteller excluded. Progressive jackpots are excluded from wagering.

• Note: The bonus was attractive but hindered by high wagering and a low transfer cap. Players reported difficulties meeting requirements.

Ongoing Offers (Historical):

• VIP Scheme: Two tiers (Standard, Elite); perks included cashback, birthday bonuses, and faster withdrawals (0–24 hours for Elite).

• No Regular Promotions: Lacked ongoing offers for non-VIP players, relying on VIP rewards.

• Note: Limited promotions outside the welcome bonus disappointed regulars. VIP benefits were praised but invite-only.

Game Selection

🎰 Slots (~250, Historical):

• Popular Titles: Starburst, Cleopatra, Gonzo’s Quest, Rainbow Riches, Immortal Romance.

• Jackpots: Mega Moolah, Divine Fortune.

• Providers: Microgaming, NetEnt, IGT (WagerWorks), Play’n GO, Quickspin.

♠️ Table Games (Historical):

• Table Games: Blackjack, Roulette (European), Baccarat (~20 titles).

• Total: ~50 non-slot games.

• Note: Slot-focused with limited table game variety and no live casino. Demo modes are available for slots. Games were mobile-optimised with average RTPs of 95–96%.

🖥 Providers:

• Blueprint Gaming, Barcrest, NextGen Gaming (~10 providers).

Payment Methods

Min/Max Limits (Historical):

• Deposit: £10 / £5,000.

• Withdrawal: £10 / No stated maximum.

• Note: PayPal was the fastest (0–24 hours). Players reported KYC delays (up to 3 days) for first withdrawals. No fees were a plus, but payout speeds varied.

User Experience

🖥️ Website Design (Historical):

• Show-themed interface with bright colors and X Factor branding (e.g., stage lights, judges’ panel imagery).

• Simple navigation with game categories and a search bar; it lacked advanced filters.

• Occasional lag reported on mobile browsers.

📱 Mobile Experience:

• No app; mobile site supported ~250 games on iOS and Android.

• Smooth for slots but clunky for table games on smaller screens.

🔐 Security (Historical):

• UKGC (#39175) and Alderney licenses ensured compliance until closure.

• 256-bit SSL encryption; RNG audited (provider unspecified).

• Responsible gaming tools: Deposit limits, self-exclusion, GAMSTOP integration.

• T&Cs were fair, but win caps and wagering requirements lowered trust.

💬 Customer Support (Historical):

• Live Chat: 24/7, ~2-minute response times, login required.

• Email: support@xfactorgames.com, replies within 24 hours.

• Freephone: UK number available for immediate assistance.

• Player Feedback: Support was responsive and professional, though slow for complex issues like withdrawals.

Reputation & Trust

🌟 Player Reviews:

• “Loved the X Factor theme and slots, but 50x wagering was too high.” – Sarah, AskGamblers, 2019.

• “PayPal withdrawals were quick, but the bonus cap was unfair.” – Tom, Casino Guru, 2019.

• “Fun site, but no regular promos unless you’re VIP.” – Emma, Trustpilot, 2018.

⚠️ Complaints:

• No complaints filed on Casino Guru or AskGamblers, likely due to small player base and UK exclusivity.

• Players criticised high wagering (50x), low bonus transfer caps (£500), and lack of ongoing promotions.

• Above Average Safety Index (7.6/10) reflected licensing but was docked for restrictive T&Cs.

Safety Index: 7.6/10 (Casino Guru, historical), irrelevant due to closure.

Unique Selling Points (Historical)

• X Factor Theme: Show-inspired design with stage and talent show aesthetics.

• UK-Exclusive: Tailored for UK players with PayPal and mobile payment options.

• VIP Perks: The Elite tier offered faster withdrawals and exclusive bonuses.

Final Verdict: Is X Factor Games Casino Worth Playing At?

🟢 Pros (Historical):

• UKGC-licensed with Above Average Safety Index (7.6/10).

• Decent slot selection (~300 games) from Microgaming, NetEnt, and IGT.

• Mobile-optimised with fast PayPal withdrawals.

🔴 Cons:

• Closed since ~2020, no longer operational.

• High 50x wagering and restrictive £500 bonus transfer cap.

• Limited game variety, no live casino, and few non-VIP promotions.

🎯 Best For: No one; the casino is closed.

🚫 Avoid If: You’re seeking an active, safe online casino.

👉 Ready to Play? X Factor Games Casino is no longer operational, having closed around 2020 after offering a themed, UKGC-licensed experience.

Its high wagering and restrictive T&Cs were drawbacks, and its closure leaves it irrelevant.

UK players should explore active, UKGC-licensed alternatives like LeoVegas, Betway, or MrQ for safe, regulated gaming with better bonuses and game variety.

“NOTE: OFFERS MAY HAVE EXPIRED,
PLEASE CHECK THE MASTER WEBSITE DIRECTLY TO HAVE THE LATEST OFFER UPDATES, THANK YOU!”

Welcome Bonus:

 P TO 100%
Minimum Deposit & Deposit Bonus:
Minimum Deposit £10
Deposit Bonus £1200

X Factor Games doesn’t provide free spins as a welcome bonus. However, it offers some free bets that you can take as a bonus after registration.

Pons&Cons:

Pons:

Live chat support is available 24/7
Unlimited withdrawals
Payments by PayPal are available

Cons:

A limited number of games
No live casino
Limited withdrawal options
A limited number of game providers
No 24/7 Live Chat Support
A few allowed countries
No support via phone

Sister sites:

XFactor Games is under Bear Group Limited‘s operation, which has sister sites as Telly Games, X Factor Bingo, Vegas Casino UK, and X Factor Casino, all under the same company operation.

Promotions:

70 spin bonus on Five Pirates with 120 x WR and £20 max win. An additional bonus includes a 290% deposit match up to £420 on Happy Mushroom. Thirty-three. No need to deposit spins on Huolong Valley with a twelve times WR of wins and 26 days expiry. Bundled with a 285% cash match up to £15 on Zeus.

X Factor Games has a wide range of promotions for its players. Players can catch free spins, free cash, and free bets. But to get these free promotions, you have to deposit some amount.
So what do you have to do? First of all, register your account, then go offer section of the site just below the My Account menu. You will find a wide range of offers you can get for anyone that you want. Have a look at them
First Bet free:
As I mentioned above, players can get the first free welcome gift. For this, they have to complete their registration process.
Free Scratch cards:
To catch free scratch cards, just enter the jackpot draw and get free scratch cards.
Free Syndicate Bets:
After registration, place a first bet, then you can get 1 free syndicate bet.
Spinner Welcome:
X Factor Games offers its new players a chance to spin the spinner winner bonus wheel and catch a randomly selected reward in the form of cash or any other prize

Players who play at XFactor Games also like to play at these sites:

FAQ

1, How X Factor Games login/sign-in/sign up look like? Does it need a minimum deposit?

2, Who is X Factor Games’s operator? and Who are its sister sites?

3, What is the X Factor Games deposit bonus?

Minimum Deposit £10
Deposit Bonus £1200

4, Which ones are X Factor Games’ games?

Jackpots, Bingo, Slots, Table Games, etc.

 This page was last updated on 18 Apr 2025