Planet 7 casino

Planet 7 casino Reviews 2025

The current homepage screenshot of Planet 7 casino in the UK

Planet 7 casino login page on desktop

Planet 7 casino Reviews 

Planet 7 Casino Review: A Cautionary Tale for US Players

Quick Facts

Why Play at Planet 7 Casino?

Planet 7 Casino, launched in 2008 by Ace Revenue Group (formerly Crystal Palace Group), targets US players with a flashy, red-and-yellow-themed platform powered by RealTime Gaming (RTG). Offering over 150 games, generous bonuses, and Bitcoin support, it appears appealing at first glance. However, its reputation is marred by a history of slow or non-existent payouts, restrictive bonus terms, and poor customer service, as highlighted by numerous player complaints and a Trustpilot rating of 2.1/5. Operated under a questionable Costa Rica license, which lacks rigorous gaming oversight, Planet 7 is part of a network (including Silver Oak and Royal Ace) notorious for delaying withdrawals and voiding winnings. While it boasts a decent game selection and mobile compatibility, the risks outweigh the rewards for most players.

✅ Key Highlights:

• US-Friendly: Accepts players from all US states with low deposit minimums.

• RTG Games: 150+ slots, video poker, and table games with progressive jackpots.

• Crypto Support: Bitcoin deposits and withdrawals are available.

• No-Deposit Bonus: $25 free chip for new players (30x wagering, $100 max cashout).

Bonuses & Promotions

🎁 Welcome Bonus Breakdown:

• Offer: 400% match up to $4,000 + 20 Free Spins on selected slots (min. deposit $30, code: WELCOME400).

• Wagering Requirements: 30x (bonus + deposit) for slots; 60x for table games/video poker; max cashout 10x deposit (e.g., $100 deposit = $1,000 max withdrawal).

• No-Deposit Bonus: $25 free chip (code: 25FREECHIP, 30x wagering, $100 max cashout).

• Pro Tip: Avoid mixing bonus and real funds, as “mixed funds” violations are a common excuse for denying payouts.

Ongoing Offers:

• Daily Free Spins: 7 free spins daily on deposits of $30+ (30x wagering).

• VIP Program: Five tiers (Star, Comet, Nebula, Galaxy, Supernova) with comp points (100 points = $1), cashback, and faster withdrawals for high rollers.

• Game-Specific Bonuses: 275% match + 30 spins on new games like Valhalla (code: VALHALLA).

• Note: High wagering (up to 40x) and low max cashouts (e.g., $100 on free spins) make bonuses hard to convert.

Game Selection

🎰 Slots (120+):

• Popular Titles: Cash Bandits 3, Bubble Bubble 2, Aztec’s Treasure, Achilles.

• Jackpots: Aztec’s Millions, Megasaur, Spirit of the Inca (jackpots up to $1M).

• Themes: Fantasy, adventure, and classic 3-reel slots.

• Provider: Exclusively RTG, with 96–97% RTP on most slots.

♠️ Table Games & Other:

• Classics: Blackjack (Perfect Pairs, European), Roulette (American, European), Baccarat, Craps.

• Video Poker: 15+ variants, including Jacks or Better and Deuces Wild.

• Speciality Games: Keno, Banana Jones, Fish Catch.

• Note: No live dealer games, limiting immersive options compared to competitors like Regent Casino.

Payment Methods

Min/Max Limits:

• Deposit: $30 / Unlimited (Bitcoin), $1,000 (cards).

• Withdrawal: $100 / $2,500 weekly (lower for checks).

Note: Withdrawals face a 5–7-day pending period, with frequent delays (up to 119 days reported). KYC verification (ID, address proof) is mandatory, and repeated document requests are common.

User Experience

🖥️ Website Design: The red-and-yellow design is bold but dated, with a clunky interface and slow load times. Game filters (by theme, popularity) and a search bar help, but promo-heavy banners clutter the experience. The site’s Inclave login integration simplifies sign-ups.

📱 Mobile Experience: No app, but the mobile site supports ios and Android, offering 90% of the game library. Navigation mirrors the desktop but requires frequent logouts to redeem bonuses, which frustrates users.

🔐 Security: 256-bit SSL encryption and GLI-certified RNG ensure data protection and fair play. However, the Costa Rica license offers minimal regulatory oversight, raising concerns about dispute resolution. Responsible gaming tools (self-exclusion, limits) are available but underpromoted.

💬 Customer Support:

• Live Chat: 24/7, but often bot-driven with 5–10-minute wait times for human agents.

• Email: help@planet7casino.com, replies in 24–48 hours.

• Phone: +1-888-402-2065 (US toll-free), +1-866-725-1109 (fax).

• FAQ: Limited, covering basic deposit and bonus queries.

• Downside: Support is criticised for evasiveness, especially on withdrawal issues.

Reputation & Trust

🌟 Player Reviews:

• “Games are fun, but withdrawals take forever—78 days on average!” – Mark T., Trustpilot ⭐⭐

• “Won $2,500, but they denied payout for ‘mixed funds.’ Total scam.” – Brian R., Trustpilot ⭐

• “Customer service is useless, and bonuses are a trap.” – Christine, NonStopBonus ⭐

⚠️ Complaints:

• Slow/Non-Paid Withdrawals: Delays of 1–4 months, with some players never paid (e.g., $700 pending since October 2024).

• Bonus Disputes: Winnings voided for vague “mixed funds” or “coupon abuse” violations.

• Account Issues: Players report sudden bans or balance removals without explanation (e.g., $609 winnings zeroed out).

• Trustpilot Rating: 2.1/5 (103 reviews), with 80% citing payout problems.

Note: Planet 7’s affiliation with Ace Revenue Group and the Virtual Casino Group, known for predatory practices, fuels distrust. AskGamblers and Wizard of Odds issue warnings against playing here.

Unique Selling Points (USPs)

• High Welcome Bonus: Up to $4,000 with daily free spins for new players.

• RTG Exclusives: Popular slots like Cash Bandits and progressive jackpots.

• Bitcoin Banking: Rare crypto support for US-facing casinos.

Final Verdict: Is Planet 7 Casino a Safe Bet?

🟢 Pros:

• Large bonus offers and daily free spins.

• Decent RTG game selection with progressive jackpots.

• Bitcoin deposits and withdrawals for US players.

🔴 Cons:

• History of slow or unpaid withdrawals (weeks to months).

• Questionable Costa Rica license with minimal oversight.

• Restrictive bonus terms and frequent payout denials.

• Poor customer service and outdated interface.

🎯 Best For: Casual US players willing to risk small deposits for fun, not expecting reliable payouts.

🚫 Avoid if: You value fast withdrawals, transparent terms, or robust customer support.

👉 Ready to Roll the Dice? Sign up at Planet 7 Casino for a $25 free chip, but proceed with extreme caution—stick to small deposits and avoid chasing big wins. For safer alternatives, consider Red Dog or BetOnline.

“NOTE: OFFERS MAY HAVE EXPIRED,
PLEASE CHECK THE MASTER WEBSITE DIRECTLY TO HAVE THE LATEST OFFER UPDATES, THANK YOU!”

Planet 7 casino Welcome Bonus:

The bingo offers a welcome bonus to its new UK players, but you can get the welcome bonus after register your account. Then you need to make your 1st deposit to catch the bonus.
On your 1st deposit of £10, you will catch £30 a cash bonus and 7 days free ticket to play in the bingo newbies room.

Planet 7 Casino Promotions:

Besides a generous welcome bonus, Buzz bingo also provides exciting promotions for its existing players. These are:
Slot Tournaments:
Every Wednesday, Players can participate in slot tournaments from mid-day to midnight. They can play in slots against their friends and win prizes, in the form of cash spins, reload bonuses, or any other. Don’t miss the extra power hour at 7 pm to win the £250 first-place prize.
Buzz trivial live deal:
This is the easiest way of winning exciting prizes. What you would have to do? You just need to answer 12 questions correctly within the provided time. If your all answers are correct, you can win prizes in the form of real money, free spins, and other bonuses.
Bingo Weekly bonuses:
On every weekend, buzz bingo offers a special generous bonus to their loyal players. It can be free spins or cash prized to spend on bingo.

Planet 7 casino‘s Pons&Cons:

⦁ Pons&Cons:

Pons:

Range of deposit options
Excellent slot games
Regular promotions
US players welcomed

Cons:

Play bonuses only
Withdrawals could be quicker

Planet 7 casino‘s Sister sites:

Planet 7 Casino is operated by BTK Limited. It has no sister sites.

Planet 7 casino Mobile Games Page

Planet 7 casino Contact /Social Media /Popular Features

Please find the contact /social media /popular features of Planet 7 casino below. If we receive more relevant information, we will continuously update this table accordingly.

Planet 7 casino Games

Planet 7 casino has No Sister Sites

Players who play at Planet 7 casino also like to play at these sites:

Best Alternative Choices 

FAQ

1, How Planet 7 casino login/sign-in/sign up look like? Does it need a minimum deposit?

2, Who is Planet 7 casino’s operator? and Who are its sister sites?

3, What is the Planet 7 casino deposit bonus?

The deposit bonus is £30.

4, Which ones are Planet 7 casino’s games?

Bingo, Slots& Games, Casino, Live games, Slingo, Tournaments, Buzzone, Clubs, etc.

 This page was last updated on 18 Apr 2025