Casino Lab

Casino Lab Casino Reviews 2025

Casino Lab Review 2025: Lab-Themed Design & Great Game Variety, but Major Trust Issues

✅ Quick Fact‑Check Table

What Is Casino Lab?

Casino Lab is an online casino and sportsbook launched in 2024, owned by Genesis Global Ltd—also behind brands like Casino Cruise. It has a playful science-lab theme and is licensed under the Curaçao eGaming authority. Despite flashy branding and board-game-style promotions, real player experiences raise concerns about payout reliability. 

Game Library & Platform

• Providers & Games: Casino Lab offers approximately 1,300–1,800 titles, including slots, jackpots, live dealer games, and a sportsbook, from providers like Evolution, NetEnt, Microgaming, and others. 

• UI & Accessibility: The site uses a fun, steampunk science lab aesthetic. Fully instant-play and mobile-compatible, it’s visually engaging, though some report occasional lag on filters. 

Bonuses & Promotions

• Welcome Package: 100% match up to €500 plus 200 free spins. No bonus codes required; wagering is 35× for bonus, 40× for spins, min deposit €20. Skrill and Neteller excluded. 

• VIP Features: The “Lab Club” VIP loyalty scheme includes account managers, monthly prize draws, special birthday gifts, and exclusive bonuses by invitation. 

⚠️ Things to Keep in Mind

• Safety Index Warning: Casino Guru gives Casino Lab a 2.5/10 Safety Index, indicating many unresolved complaints and low trust levels. 

• Withdrawal Delays & Refusals: Player complaints cite withdrawn funds delayed for up to 19 days, withheld altogether, or requiring repeated contact. 

• Self-Exclusion Not Honoured: In one case, a player requested account closure for responsible gambling reasons; the account remained open despite instructions. 

Security & Support

• Licensing: Issued under Curaçao eGaming (license number not public), without UKGC or MGA coverage. Standard SSL encryption is in place. 

• Customer Service: 24/7 live chat, phone, and email support offered. However, response quality reportedly drops off in disputed cases. 

✅ Pros & ⚠️ Cons

FAQs

1. Is Casino Lab licensed and safe?
It’s licensed via Curaçao eGaming and operated by Genesis Global Ltd. But it receives a Safety Index of just 2.5/10 from Casino Guru—indicating systemic concerns over fair payouts and support. 

2. What does the welcome bonus include?
New users receive a 100% match up to €500 plus 200 free spins. Wagering is 35× on bonus funds and 40× on spins. Skrill and Neteller deposits are excluded. 

3. What games are available?
Offers around 1,500–1,800 games, including slots and live tables from providers like Evolution, NetEnt, Play’n GO, Microgaming, and a sportsbook. 

4. Are withdrawals reliable?
Many users report significant issues—withdrawals taking over two weeks, payouts voided without explanation, or support ignoring complaints. In one case, 19-day delays were documented before resolution. 

5. Can I close my account if needed?
A user reported being unable to close their account despite repeated requests, including for gambling cessation purposes. Live chat and email failed to help. 

Final Verdict

Casino Lab brings a creative and modern aesthetic, with reliable gameplay mechanics and an engaging loyalty program. However, the very low Safety Index and heavily negative user feedback on Trustpilot indicate serious trust issues—especially regarding withdrawals and account management.

Best for: Players drawn by fun design and casual play—but only consider small deposits due to risk.
Avoid if: You need strong regulatory oversight, fast payouts, or reliable customer support.

Relevant Information status:

“NOTE: OFFERS MAY BE EXPIRED,
PLEASE CHECK THE MASTER WEBSITE DIRECTLY TO HAVE THE LATEST OFFER UPDATES, THANK YOU!”

IMPORTANT NOTICE:

Casino Lab permanently closed in January 2023. While the information provided about Casino Lab’s sister sites remains accurate, the casino itself is no longer operational, and no updates or maintenance will be applied to the details below this notice.

Casino Lab Sister Sites:

Casino Lab has many sister sites like Casino Joy, Spinit, Spela, Casino Cruise, Pelaa, Genesis Casino, and many more.

Sibling Sites Some Details
1. Casino Joy
The sibling locales of the Vegas Hero which are additionally heavily influenced by AG Communication are Casino Joy. What’s so extraordinary about Casino Joy? By playing at Casino Joy, you will get an enormous determination of opening games that you won’t find anyplace else. This is one of only a handful barely any things that make Casino Joy so well known with club players.
Likewise, Casino Joy is additionally well known because it gives a huge invite reward even though those of you who are less lucky. Be that as it may, this worth was very huge.
2. Casino Cruise
Casino Cruise is a site fundamentally the same as Casino Joy. It’s simply that Casino Cruise doesn’t have the same number of game choices as Casino Joy. You just get around 100 opening game decisions, Thus, perhaps Casino Cruise isn’t the correct site for those of you who get exhausted effectively.
Notwithstanding, Casino Cruises have another bit of leeway, to be specific enormous big stakes. This big stake esteem is the biggest worth you can get from only 1 game. Things being what they are, on the off chance that you dominate 2 matches? Indeed, you figure it out.
3. Genesis Casino
Genesis Casino is a sibling site from Vegas Hero that puts live vendors as its preferred element. Indeed, for those of you who like to play live gambling club and not with programming or machines, at that point Genesis Casino is one of the locales that you can attempt to play. Numerous things make you love Cosplay, one of which is the welcome reward for every single new registrant.
So, Vegas Hero themselves will give you a welcome bonus. After all, all you need to do is to deposit as little as £10 and all the welcome bonus is yours.

Casino Lab Casino’s Sister Sites

Casino Joy welcomes offer: Min. Deposit £10 Deposit Bonus 100% up to £100 + 200 Free Spins 

Email: support@casinojoy.com

Website: www.spela.com

Founding 

Spela welcome offer: Min. Deposit £10 Deposit Bonus 100% up to £100 + 100 Free spins 

Email: support@spela.com

Website: www.genesiscasino.com

Founding Year: 

Genesis Casino welcome offer: Min. Deposit £10 Deposit Bonus 100% up to £100 + 300 Free Spins 

FAQ

1, How Casino Lab login/sign-in/sign up look like? Does it need a minimum deposit?

2, Who is Casino Lab’s operator? and Who are its sister sites?

3, What is the Casino Lab deposit bonus?

Deposit bonus 100% up to £100 + 300 Free Spins 

4, Which ones are Casino Lab’s games?

Slots, Bingo, Tables, Safari Bingo, Lazerlight Bingo, The Slots Island, etc.

        This page was last updated on 11 May 2025